PlayFrank Casino Review

PlayFrank Casino

1st deposit bonus - 100% up to €100 + 50 Free Spins, 2nd deposit bonus - 50% up to €200 + 50 Free Spins, 3rd deposit bonus - 100 Free Spins.T & C Apply

PlayFrank Casino

Welcome to PlayFrank Casino! Play over 1200 games (slots, poker, blackjack, roulette, jackpots, scratchcards, etc) on your desktop and mobile devices. In addition, take advantage of exclusive bonuses and promotions, including free spins and cash bonuses.

Pros

  • Fast payments
  • 24/7 support
  • Live Dealer
  • Jackpot games
  • Mobile optimised
  • UK & Malta licensed

Cons

  • No sportsbok
  • No cryptocurrencies
  • Some country restrictions

Overall Rating

PlayFrank Casino Info

  • Casino: PlayFrank Casino
  • Website: www.playfrank.com
  • Established: 2014
  • Country: Malta
  • Support: Live Chat, E-mail, Phone, FAQ
  • Minimum Deposit: $/£/€10
  • Deposit Bonus: $/€/£300 + 200 free spins

PlayFrank Casino Review

General information

Becoming a part of the online gambling industry in 2014, PlayFrank Casino has quickly earned a reputation of a trusted online platform. They come with generous bonuses, excellent selection of games and Live Tables with a wide range of betting limits.

The casino belongs to EveryMatrix NV, a proud owner of over 20 highly rated casinos. Most of the EveryMatrix casinos, including PlayFrank, are licensed by Malta Gaming Authority and UK Gambling Commission.

The bubbly layout may attract a younger crowd. But, easy navigation, user-friendly UI, and multilevel welcome bonus will definitely sit well with more mature players who do not consider themselves to be “computer savvy”.

With the 3-step registration process adjusted to instant gratification culture as well as old school players who need a quick and easy online casino access, PlayFrank is one of those online venues that does not sacrifice functionality to visual appearance.

Bonuses & Promotions

Once you decide to open an account with PlayFrank Casino, you will find that the simple registration procedure is not the only perk that this online casino has to offer. New members will be welcomed with a bonus offer that has three different levels and covers not one but three deposits that the player submits.

The first submission is matched by 100% on all amounts up to €100 and 50 Free Spins on Starburst. The spins are immediately loaded on the player’s account. The second entry is followed by 50% on deposits up to €200, with the same number of spins. And, the third transaction adds 100 free spins on the same slot.

The minimum amount that one needs to submit to qualify for the Welcome offer is €20. As for the wagering requirements, they are x35 of the bonus amount plus deposit, and x40 for the Free Spins.

Weekly promotions are also available and these include Free Spins, Holiday deals, and Daily Challenges. Also, there are special prizes for those who reach a new level in the casino’s Track promotional program. This loyalty program unlocks new tracks with corresponding rewards, as the players advance with their gameplay and play their favourite releases.

Games & Software

There are over 1200 games available on PlayFrank Casino. The game are divided into 5 categories:

  • Featured
  • Video Slots
  • Jackpot
  • Table Games
  • Live Casino

If you are after a particular supplier, the games can be filtered according to the software developer:

  • Microgaming
  • BetSoft
  • NetEnt
  • Play N Go
  • NYX
  • Quickspin
  • Williams
  • and more…

Jackpot hunters will be particularly pleased with the Progressive slot offer where you can find more than a dozen games, together with the up to date info about all the latest jackpot amounts; Mega Fortune, Mega Joker, Cash Splash and Fruit Fiesta are only some of the titles that are available under this section.

For those who prefer Live Tables action, PlayFrank Casino hosts around 50 live dealer variants provided by Evolution Gaming. The offer includes:

  • Roulette
  • Blackjack
  • Baccarat
  • Poker
  • Dream Catcher

Depending on a table, the bets can start at €0.10 and go as high as €50,000 on a single Roulette spin.

PlayFrank Casino is OS and device diverse and features approximately 600 mobile games. These are designed specifically for iOS, Android and Windows phones and tablets.

Fairness and randomness of all the games is of course tested and guaranteed by the independent testing bodies. For example, the casino is supervised by Technical System Testing (TST), Random Number Generator (RNG) and iTech.

Payments & Security

PlayFrank Casino accepts payments via MasterCard, Visa, Giropay, Zimpler, Neteller, Skrill, Paysafecard, and Trustly. In most cases, there will be no transfer-related fees, although the casino reserves the right to make up for any additional charges that the selected payment method incurs.

For the most part, the withdrawals process is quick and painless although the verification procedure can be a bit slow. However, once the initial check ups are done, the transactions will run smoothly, with instant processing time for e-wallet withdrawals or up to 72 hours for cards withdrawals.

Due to the sensitivity of the personal information that the players disclose to the casino, a lot of care is dedicated to the players’ safety. Plus, PlayFrank employs SSL technology to provide a safe environment for the members.

Support

All questions related to registration, existing account, bonuses, verification, payouts or any other issue related to the casino and its policy can be directed to PlayFrank’s customer care team, available 24/7. If you just need a quick touch up, Live Chat is available. But, if you have a more elaborate inquiry or a complaint you can use their support or complaints email addresses and have your concern addressed in English, Norwegian, Swedish or Finnish.

At the moment, there are no active phone lines, but their multilingual agents are quite efficient and there’s not much that you will not able to resolve via chat or emails.

Verdict

With the exception of some minor shortcoming (no phone support, lack of sport betting option and restricting the players from certain locations), Play Frank is definitely a casino that has a lot to offer, starting from the exceptional gaming catalogue, regular promotions, platform versatility, professional customer service and a number of satisfied casino members that keep gassing up the casino’s ratings. Although there is always room for improvement, just a few minor tweaks here and there are all it takes to make PlayFrank Casino next to perfect.

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